Privacy Policy

Flowtech is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website, services, and digital platforms.

1. Information We Collect
We may collect both personal and non-personal information from you when you engage with Flowtech.

Personal Information:
This includes information you voluntarily provide, such as:

  • Full name

  • Email address

  • Phone number

  • Business name and details

  • Billing and payment information (processed securely through third-party providers)

Non-Personal Information:
We may automatically collect certain data, including:

  • IP address

  • Browser type and device information

  • Pages visited and time spent on our website

  • Referral sources and interaction data

This information helps us understand user behavior and improve our services.

2. How We Use Your Information
Flowtech uses collected information for the following purposes:

  • To provide, operate, and maintain our services

  • To communicate with you regarding inquiries, updates, and project progress

  • To personalize your experience and improve service delivery

  • To process transactions and manage billing

  • To send important administrative information, such as policy updates or service changes

  • To analyze performance and optimize marketing efforts

We only use your information for legitimate business purposes and in accordance with this policy.

3. Data Sharing and Disclosure
Flowtech does not sell, rent, or trade your personal information.
However, we may share your data with trusted third parties when necessary, including:

  • Service providers (e.g., website hosting, CRM platforms, automation tools)

  • Payment processors for secure transaction handling

  • Analytics tools to monitor and improve performance

All third-party partners are required to maintain the confidentiality and security of your information.

We may also disclose information if required by law or if necessary to protect our legal rights.

4. Data Security
We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, loss, misuse, or alteration.
While we strive to protect your information, no system is completely secure, and we cannot guarantee absolute security of data transmitted online.

5. Data Retention
Flowtech retains your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements. Once no longer needed, your data will be securely deleted or anonymized.

6. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:

  • Enhance user experience

  • Track website performance and analytics

  • Store preferences for future visits

You can choose to disable cookies through your browser settings, though this may affect certain functionalities of the website.

7. Your Rights and Choices
You have the right to:

  • Request access to the personal data we hold about you

  • Request correction or updates to your information

  • Request deletion of your personal data (subject to legal obligations)

  • Opt out of receiving non-essential communications

To exercise any of these rights, please contact us using the information below.

8. Third-Party Links
Flowtech services or website may include links to third-party websites or platforms. We are not responsible for the privacy practices, policies, or content of these external sites. We encourage users to review their privacy policies separately.

9. Children’s Privacy
Flowtech’s services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware of such data being collected, we will take steps to delete it promptly.

10. Changes to This Privacy Policy
Flowtech reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Continued use of our services after changes are made constitutes acceptance of the revised policy.

11. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:
[aleudys@flowtech.live]

By using Flowtech’s website and services, you acknowledge that you have read, understood, and agree to this Privacy Policy.

Effective Date: [4/10/2026]